Video bots: how can they assist your business?

Video bots: how can they assist your business?

Although chatbots are one of the latest trends in digital marketing, they have already proven that they can help online businesses improve customer support and increase dwell time on the website.

Chatbots are available 24/7 and can answer the most common questions effectively. They improve the customer experience by providing customers with immediate attention and, in many cases, personalized service. For this factor, more than 70 percent of companies say they have AI-enabled applications, including chatbots, in use or under development.

Appropriately used chatbots can be very helpful in resolving typical service requests or finding the right products and services, but their effectiveness can be enhanced with video.

Let’s find out how video bots work and what makes them the next big thing in digital marketing and sales.

What the heck is a video bot?

A video bot is a video of a person that is automatically shown to website visitors by a chatbot. Video bots can improve personalization and automate conversions because they can get people to take action, whether on a website or in an application.

You might think that a video bot is a video that contains a visual version of a chatbot, but that’s not how it works. An animated image of a chatbot talking to you is not an excellent way to make the interaction enjoyable. At worst, the animation can look creepy and scare off customers.

Many people recall instances when two chatbots on Facebook spoke to each other in a secret language, causing the social media network to shut them both down.

A video bot would communicate with customers via pre-recorded videos with a human and the functionality of a chatbot. It is the best way to nurture leads and communicate in a way that doesn’t scare anyone away; it’s also a very user-centric way that improves the customer experience and has the potential to help with sales automation.

Chatbots can be very helpful in resolving typical service requests or finding the right products and services, but their effectiveness can be enhanced with video.

Video bots and sales automation

Let’s say you intend to buy an apartment. A friend told you about a real estate agency that was recommended to you and did a good job, and you want to learn more about it. A representative of the real estate agency has contacted you, and now you’re eager to meet with them in person to discuss the terms of the purchase.

By the way, if we do this, we should give you a good name: Booker.

The first step is to go to their website and book an appointment. That sounds boring, doesn’t it? Wait a minute, and It is where the video bots come in and change the way we think about appointments. Once you’re on the website, you start a chat with a chatbot and get a personalized video of the employee you spoke to on the phone.

The smiling face in the video tells you the following:

“Hello, Booker! I’m your dedicated real estate agent. I know you wanted to schedule an appointment, so please set a time that works for you. The time and date options are below this video.”

So you’re thinking, “Oh, wow, they even made a video for me. Okay, sounds good.”

As the agent said, you’ll find the date and time options below the video. They’re presented as buttons – just like chatbots – so you can quickly set the date and time. The interaction is clear and to the point (chatbot UX is critical).

Done. Now you just need to meet and talk. You don’t have to call anyone to negotiate a date that works for everyone.

There’s no doubt that a video bot plays a crucial role here, gathering your input and giving a sense of personalized service. That worked out well. Plus, it was very personal and relevant, so you feel like the agency gave you the attention you deserve.

And we know very well that personalization works.

“Not only does it help you sell more, but it also builds brand loyalty and improves customer relationships,” says Glenda Morrison, digital marketer at Pick Writers. “Traditionally, personalization has been associated with CRM, where companies interact with customers in ways they find relevant, but new tools like chatbots have certainly taken personalization to the next level.”

Regardless of how you interact with your target audience, personalization of communications is a must. Seventy-four percent of digital marketers say personalization has either a “strong” or “extreme” impact on driving customer relationships.

Video bots for eCommerce

Video bots can be used for most businesses, with e-commerce companies being one of the most exciting cases we’re talking about here. Let’s say you want to automate the steps you want your customers to take to convert without losing context.

Examples of these steps are:

• Searching for a product with a personalized finder.
• Upgrading your membership
• Requesting a demo for your new product
• Filling out a survey
• Subscribing to your newsletter to receive the latest offers

Many companies already use chatbots and messaging apps, and you could do the same. Best Buy’s chatbot, for example, helps users choose a product by telling them certain features and then redirecting them to the site’s page of personalized search results.

Now imagine that this chat involves a helpful person. She guides you through the product selection and makes you feel like you’re talking to a company representative in real-time. That can create a sense of personalization, increase brand loyalty, and improve brand image. Moreover, this person helps you make your choice and shows you why it’s good. Isn’t that fantastic?

Video bots as recommendations

Now you may be thinking, “Such a big deal, he gives recommendations. I get those when I search for myself too”.

Okay, that’s a good point.

If you don’t think personalized recommendations work, hear this: Amazon’s recommendation engine, which offers products based on a customer’s website behavior, is responsible for 35 percent of the company’s profits (which, by the way, were more than $10 billion last year, do the math).

Here’s another one: 75 percent of Netflix’s viewing comes from a product or video recommendations. That’s huge.

Imagine combining relevant product recommendations with targeted, personalized videos from video bots. You can improve the results.

Another great benefit to remember is that a video bot for any customer scenario can reduce the workload for your customer support staff. The more people who get answers from a video bot, the fewer people you have to deal with via email, live chat, or any other channels you use to communicate and answer common questions.

The bottom line

As messaging applications and chatbots become more popular, it’s no surprise that the rise of video bots is just around the corner. Video bots are new and innovative business tools. They can increase customer engagement, improve personalization, and automate your leads’ steps to convert.

Why is a video bot so effective?

Why is a video bot so effective?

We all know that videos are one of the mediums that drive the most engagement online. Capture those visually stimulated visitors with video bots. Botengage allows you to create interactive video experiences in minutes with our simple drag-and-drop tool. Connect your videos, link to additional content, add call-to-actions, subtitles, and more – all without writing a single line of code! To See All Purchase Options for video bots Please Click Here.

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What is a sports news chatbot?

What is a sports news chatbot?

What are chatbots for sport?

Chatbots are rules-based and expert system solutions that permit visitors to communicate via a chat user interface on your site. They give a better experience for website visitors and boost your website’s conversion rate.
Chatbots are becoming progressively acknowledged in the sporting activities field, and the variety of platforms with chatbot performance is growing.
Using chatbots in sporting activities has gained momentum in the last few years, with Google Trends revealing that searches for ‘sporting activities chatbots‘ have enhanced 19 times in the last five years as people and organizations have begun to recognize their value.

‘ More appealing robot experiences are attaining 80-90% auction prices. This contrasts with 35-40% for more adverse experiences.

Why make use of sporting activities chatbots?

There is no doubt that sports fans like to interact with individuals who share their interest rates. They indeed spend approximately two hrs.’  a month enjoying live sports online. This suggests that there are many

possibilities for brands to engage with them via chatbots.

There are several advantages to making use of chatbots in the sporting activities field.

• Involvement – Individuals love speaking about their favored groups and also players.
• Conversational advertising and marketing – you can produce a conversation between the customer and the brand.
• Brand name recognition – Customers can see your brand’s visibility.
• Customer service – When someone has a query or problem, it can be dealt with swiftly.
• Creating Leaders – You can create leaders for your organization with chat.

How to develop an efficient sporting activities chatbot?

Below are some tips for developing a successful sporting activities chatbot.

1. Know your target market – Before creating your bot, be clear regarding what your audience wants from your site. Do they wish to enjoy videos, review short articles, learn about upcoming games, or speak with like-minded individuals? Once you understand this, you can produce a chatbot that meets their requirements.

2. Develop a strong structure – When creating a chatbot, it’s essential to have a strong foundation. Make sure that all pages lots swiftly as well as function correctly. Check your chatbot usually to ensure it works flawlessly in manufacturing.

3. Keep it straightforward – don’t try to pack way too much right into a chatbot. Make sure each target market lots promptly and also runs smoothly.

4. Be human – Bear in mind that your chatbot ought to seem like a human. Think about how you would react if you were talking to someone else. Your reaction would undoubtedly be different from now. How would you certainly respond to a crawler?

5. Enjoy – Creating a chatbot isn’t complicated, but it takes time and initiative. Attempt not to take it as well, seriously!

6. Obtain responses – Once you have introduced your chatbot, try to get feedback from your clients. Figure out what’s working and also what’s not.

7. Step results – How is your chatbot carried out? Did it accomplish its objectives? Is it easy to use? What areas could be improved?

8. Stay up to date – Innovation changes daily, so it’s essential to keep up to date. Continuously update your chatbot with new attributes and improvements.

9. Listen and learn – As you continue to establish your chatbot, listen to what your customers need to say regarding it. Ask inquiries to understand your consumers’ experience with your chatbot.

10. Experiment – Do not be afraid to try something different. Often doing something different can make your chatbot much better.

11. Fine-tune as needed – Change the chatbot based on customer comments.

12. Repeat – maintain testing and tweaking until it’s excellent.

13. Be patient – chatbots require time to create. Please provide your own sufficient time to excellent the chatbot before you release it.

14. Share – Inform other firms exactly how you developed your chatbot. They can gain from your experience.

15. Usage data – Track every little thing concerning the chatbot. In this way, you will constantly know which chatbot parts need renovation.

16. The benefit for success – each time you utilize a chatbot, you will undoubtedly be rewarded for your success.

17. Compensate success – Benefit yourself whenever your chatbot performs well You work hard on your project and deserve it. Work hard on your job, and you deserve it.

18. Celebrate – Ultimately, commemorate your successes! Unwind for a few minutes and appreciate the fruits of your labor. Take a few minutes to kick back and enjoy the fruits of your labor.

Sports Information Chatbots

A lot of chatbots are created to help clients locate details quickly. Nevertheless, some businesses have created chatbots that can develop web content. For example, one company created a chatbot that produces individualized client material.

There are now numerous chatbots offered for various projects. Right here are some instances of chatbots for extensive sporting activities

• Baseball chat
• Basketball chatbot
• Football chatbot
• Ice hockey chatbot
• Football chatbot
• Tennis Chatbot
• Volleyball Chatbots

The charm of chatbots is that they offer instant access to info without a taxing procedure. This likewise saves time as you don’t need to browse hundreds of short articles to discover the answer to your inquiry.
With many benefits, it’s no surprise that a growing number of organizations are using chatbots to enhance the client experience as well as it would certainly help if you did the same.

Overview

Organizations wanting to boost sales and service performance might be releasing chatbots to save time and boost effectiveness by talking to customers and answering repeated concerns with expert system (AI) chatbots.
Many professionals anticipate enhancing chat-based interaction as customers relocate far from typical kinds of interaction. Increasingly, companies are using  to deal with simple tasks, leaving human representatives to focus on other jobs.

If you are looking for sports chatbot assistance contact us.

Check out a few examples of sport chatbots directly below such as WII Sports
Chatbot, Leo Messi Stores Chatbot, Columbia Sportwear Chatbot, Magic Club Chatbot, AP Sport Gym Chatbot, Women Sport Chatbot, Billybot Football Chatbot, Ticket EventBot Chatbot, Talent Chatbot, Football NewBot Chatbot, FootBall Scores Chatbot, Finder Chatbot.

Under the client bots section, make sure to look at the many chatbot samples by industry to suit your business.

We can take your business automation to the next level, saving you considerable customer service time and significantly reducing staffing and lead acquisition costs.

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What is InPage Robotics, and how can it can provide customer care to website visitors?

What is InPage Robotics, and how can it can provide customer care to website visitors?

What is InPage Robotics?

InPage Robotics is a brand-new innovation that enables you to produce interactive content on any internet site page without coding or programming. When somebody visits your website, they will undoubtedly see a fully interactive experience! This suggests you don’t need to be an HTML5, CSS3, JavaScript, PHP, Ruby, or Python professional. All you need to do is compose the text, include pictures, and publish it.

How does it function?

When people visit your internet site, they will see a web link to your homepage. When they click this web link, the browser automatically lots the homepage. Nonetheless, if they click other parts of your site, the web page they arrive on will be completely various. As an example, let’s claim you offer footwear online.

Would indeed your homepage appear like this?

Consumers can currently access the shoe’s item page they want to buy and find out more about it. They can additionally browse various other pages such as size charts, client evaluations, delivery, and payment choices.
All of this is implemented by using InPage Robots. When individuals go to a website, the robotics identify which page they are watching instead of packing the home page and dynamically create the appropriate page based on the site visitor’s area.

This way, every page on the site can be distinct and unique. You do not need to do anything special to get going – use InPage Robots to develop a fantastic internet site today.

Is InPage Robotic right for your organization?

As mentioned above, InPage Robots is developed to aid you quickly creating landing pages with high conversion rates. While this is undoubtedly valuable for local businesses, more prominent firms may battle to use it. Besides, not every element of a landing page can be tailored.
However, InPage Robots provides exceptional worth, even though it does not provide as lots of attributes as other similar items. If you seek something straightforward and practical, InPage Robots might suit you.

Why should I utilize InPage Robotics?

There are several factors to consider making use of InPage Robotics. Some of these factors include.

1) Ease of use – InPage Robotics uses a drag and declines user interface, so creating code or programs is unneeded. Replicate and paste the text right into the package, including photos and release. Then kick back and watch your website be a lot more eye-catching than ever before.

2) Quick – InPage Robots are built straight into WordPress, so no extra plugins or software are needed. Once set up, your site will be quicker and easier to manage.

3) Economical – There is no regular monthly fee to utilize InPage Robots. Moreover, you only spend for what you make use of. So whether you use one robot a month or 100 robots a day, you know precisely how much you are paying.

4) Adjustable – InPage Robots allow you to personalize your robot as high as feasible. Wish to transform the shades? Not a problem! Wish to include a video background No problem! Want to offer each robotic its design? Sure, you can!

5) Functions on any web page – InPage Robots will deal with any site, whether a blog site, shopping shop, subscription website or profile. As well as, because it incorporates directly right into WordPress, you do not need to fret about compatibility problems.

6) Internet search engine friendly – Because InPage Robots produces dynamic web content, Google treats it as brand-new and upgraded. This implies it will appear more significant in search results and bring in more web traffic.

7) Mobile-friendly – InPage bots are created for mobile phones, displaying magnificently on smartphones and tablets. This makes it perfect for those who invest a lot of time.

8) Scalable – If you later decide to increase your company, you can easily do so without acquiring a new robotic.

9) It’s protected – InPage crawlers use SSL file encryption, so your data is risk-free from cyberpunks. Also, if you wish to remove the robot, erase it from the data source.

10) Free – InPage Robots are free to pursue for one month. Afterwards, select from 3 registration options: £20/month, £49/month or £100/month.

11) It Comes with a lifetime guarantee – if you have any problems, we are more than happy to aid. We also offer 24/7 assistance to ensure that you can call us anytime.

12) Very, very easy to mount – once you have downloaded and installed the plugin, click “Install” and adhere to the instructions. You will have a beautiful site to communicate with your audience in a couple of mins.

13) Easy updates – All updates are automated. Visit your account as well as an upgrade whenever you want. You don’t intend to lose out on new functions since you don’t understand they exist.

14) Easy management – when you first sign up, you will receive thorough step-by-step instructions on establishing your bot. You can access it from your control panel at any moment.

15) Easy to broaden your organization – If you, later on, decide to expand your service, you can quickly increase the number of bots. Merely visit your account as well as make the required adjustments.

16) Quickly remove crawlers – if you need to remove a bot, you can log in to your account and do it immediately.

17) It’s secure – utilizing InPage bots is entirely secure. No need to be stressed about this issue.

18) Fast – InPage Robots are fast to lots since they create dynamic web pages. Whether surfing their favorite social media, inspecting their email, or reading a news article, your site visitors will certainly never really feel delayed.

19) Reasonably priced – InPage Robots is developed with premium plugins, so it doesn’t set you back a lot. It additionally offers unlimited lifetime gain access.

20) Customizable – Intend to include even more capability? No worry, InPage Robots enables you to tailor whatever – colors, font styles, layout, photos, etc.

21) Easy to use – InPage Robots has an easy to use user interface so that any individual can utilize it – even if you’ve never made use of WordPress in the past, you’ll discover it simple to navigate.

22) Responsive – InPage Robots automatically spots which gadget your visitors watch your web page from and readjust accordingly. Your web pages will look excellent wherever seen – desktop computer, tablet, or smartphone.

23) Easy to set up – InPage Robots is made for WordPress, so it could not be simpler.

24) Mobile pleasant – InPage Robots sustains mobile phones, so your website will look great regardless of what device your site visitors gain access to your web site.

25) SEO-ready – InPage Robots is pre-optimized for Google search by default. However, this can be transformed at any moment.

To summaries

InPage Robots are among the most effective methods to interact with your audience online. It is secure to say that they can function marvels for your business, as they have verified consistently.
In short, InPage Robot is an excellent method for creating superb touchdown pages.

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How chatbots can simplify and enhance your travel experience

How chatbots can simplify and enhance your travel experience

Booking travel is a hassle, and I can’t remember a trip abroad with the family where I spent hours booking flights and accommodation. There are tons of options for flights (e.g., different dates, airlines), hundreds of accommodations, and many other things to choose from (which cities/beaches to visit nearby, etc.).

The abundance of choices makes decisions complex, and an intelligent bot can help us manage this complexity. This is why the travel industry is one of the top 5 industries for chatbot applications, according to surveys.

One survey showed that 87% of users would interact with a travel chatbot if it could save them time and money. Chatbots act as personal travel assistants, helping customers find flights and hotels, offering budget options for travel, and presenting packages and campaigns according to consumers’ travel behavior.

How Chatbots Can Benefit The Travel Industry

According to a research, it is these characteristics that make chatbots a good candidate for the travel industry:

Empathy:

Friendly chatbots provide a better customer experience and create better opportunities for businesses to generate leads through chatbots. For example, a chatbot used by GRT Hotels & Resorts exchanged over 175,000 messages within 2.5 months of its launch. This resulted in

• 84% of those who interacted with the bot shared their contact details
• 40% of them had a booking intention

Responsiveness:

• Chatbots provide an instant response 24/7 through multiple communication channels and can route calls to a live agent if needed. Real-time answers are an essential advantage because ±50% of customers expect companies to be available 24/7.
• Real-time answers are not valuable if they don’t answer your question. Understanding and recognizing user intent is key to providing the correct answer. In addition, chatbots that understand and use human humor are rated as more personable, collaborative, and competent, and provide better solutions and services than those that don’t.

Reliability:

The Reliability of a chatbot is directly related to its ability to give the correct answer within a conversation.

• Reliability depends heavily on the chatbot’s ability to understand natural language and the data it is trained on.
• An up-to-date training dataset on travel prices, destinations, packages, and comparisons ensures the Reliability of a travel chatbot.

These features are positively related to user satisfaction after use and continuity of use of the services offered.

Top Chatbot Use Cases In The Travel

Chatbots can offer 24/7 service in multiple languages and respond to multiple customers simultaneously, making them an excellent candidate for the following tasks:

Search For Booking Opportunities

In different communication channels (e.g., WhatsApp, Slack, Facebook Messenger), users can enter queries about their destination and travel dates and give the chatbot criteria to search for options, which it provides to the user during the conversation.

Chatbots can also ask users questions to narrow down choices, such as “What is your budget?”, “How many people will be traveling?” or “Are your dates flexible?”.

Manage Inquiries

Before making a final decision on travel plans, users may have questions about travel insurance, travel requirements, prohibitions, estimated road charges, etc.

Chatbots can answer FAQs and handle these queries without the need for a live agent.

Timely and accurate responses are critical during the COVID 19 outbreak, as travel policies between countries can change daily.

Complete Reservations

When users decide on an itinerary such as a flight or hotel, the chatbot can request user information, ID or passport details, and the number of children accompanying the user. The chatbot also provides a channel for credit card payments, completes the reservation, and sends travel plans via email or message.

Cross-Sell

AI-enabled chatbots can understand user behavior and create cross-selling opportunities by offering flight and hotel packages, car rental options, and discounts on tourist tours and activities.

They can also recommend and offer vouchers for restaurants or cafés with which the travel agency has contracts.

This is beneficial not only for the companies but also for the users. For example, not all visitors know the hidden gems (and sometimes even essential sights) in the places they visit. Offering a tour of Stromboli to visitors to Sicily might mean they don’t miss a famous sight near the islands.

Manage To Book

Users can chat with a chatbot to handle their bookings:

• Arranging for a wheelchair
• Changing check-in dates
• Choosing flight seats
• Online check-ins

Manage Cancellations

Chatbots can facilitate booking cancellations without having to pass them to live agents. The chatbot asks for the customer’s details and reservation codes or PNR(Passenger Name Record). Then it can cancel the user’s reservations, recommend replacements for canceled flights or hotels, provide information on refund and return policies, and submit refund requests.

Manage Luggage Inquiries

Chatbots usually have access to live data from airports or train stations, so users can contact chatbots to find out where baggage claim is and which platform their luggage is on. And in case of lost luggage, chatbots can create a luggage claim based on the user’s information and ticket PNR.

Collect Customer Reviews

Compared to surveys, conversations are a friendly way to collect customer reviews seamlessly. After completing a booking or service, the chatbot can ask users some questions about their experience, such as “How delighted are you with the services of this travel agency?” or “Would you suggest this agency to a friend?”, or ask them to write a comment on how can improve the services.

Future Of Travel Chatbots 

Statistics suggest that users are becoming more familiar with chatbots, which will lead to an increase in popularity in various industries. For example:

• >30% of consumers are excited about chatbots
• 35% of consumers want more businesses to use chatbots.
• 80% of consumers who have worked with a chatbot report a positive customer experience.

In addition, global brands have used chatbots to process bookings, recommend itineraries and provide offers and campaigns to current and potential users. 

This will encourage medium and small travel agencies to consider chatbots as a way to increase customer satisfaction.

On the other hand, millions of dollars are being spent on funding companies that offer travel chatbots and virtual assistant platforms.

Have you checked out our Booking & Travel Chatbot?

It helps ensure your website is in tip-top shape. Check it out now here: Booking & Travel Chatbot

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